Privacy Policy
T2T reserves the right to make changes to the Privacy Policy at any time.
This notice of privacy practices was last updated on October 13, 2025.
Our Foundation is committed to maintaining the highest level of confidentiality regarding the information that we collect, use, maintain, and disclose.
This notice of privacy practices applies to information collected by T2T online, via telephone, mail, in-person and via mobile applications. This Notice of Privacy Practices explains:
- The kinds of information we collect;
• How we use information;
• Our information sharing practices;
• Customer Preferences and Opt-Out Choices; and
• How you may access some of the information you provide to us.
• We encourage you to refer to this notice periodically so that you understand our current privacy practices.
If you have any questions about this notice, please contact our Customer Service department:
- By mail at:
Stephen Siller Tunnel to Towers Foundation
2361 Hylan Blvd, Staten Island, NY 10306; or
- Via e-mail at donationsupport@t2t.org.
Your access of and use of our website means you agree to the terms in this Notice of Privacy Practices.
Information We Collect
We collect information from a variety of sources, including information provided by you, information we collect when you visit our website and information we collect about you from third party sources.
The following are examples of the types of information we may collect:
• Information you provide: name, address (billing and shipping), zip code, e-mail address, telephone number(s), mobile number(s), credit card number(s), birth date, password, etc.;
• Information associated with use of our website: T2T uses the information gathered from cookies and web beacons, such as IP address, to enhance your experience on our website;
• Information associated with doing business with T2T: transaction information, including the items purchased, and the date and time of your transaction;
• Information from third party sources: we may receive your updated shipping information from a third party carrier;
How We Use Information
We may use the information we collect to process a transaction, provide the products or services you request, to improve our website and web stores, to enhance your on-line experience, and for marketing and promotional purposes. We may combine information about you that we collect on-line, via telephone, mail, in-person, via mobile applications, and from third party sources.
Our Information Sharing Practices
We will not disclose any information provided by you to us to any third parties unless such disclosure is necessary to complete any transaction authorized by you. Mobile information is not shared, sold, or transferred to any third parties.
Customer Preferences and Opt-Out Choices
You may from time to time advise us of your desired preferences regarding frequency of communications between us and your desired method of receiving those communications (email, text, direct mail or telephone) additionally, you may opt-out of receiving any communications from us in any manner whatsoever by informing us, in writing, via email or U.S. mail as follows:
Via email: Subject: Opt-out, to: donationsupport@t2t.org
Via U.S. mail: Stephen Siller Tunnel to Towers Foundation, Attention: Opt-out, 2361 Hylan Blvd., Staten Island, NY 10306.
Monetary gifts and donations are generally not refundable except under very limited circumstances. If you believe that a refund of a transaction on our website is due to you, you must notify us within 14 business days of the transaction.
Since all transactions on t2t.org are considered donations for legal and tax purposes, upon issuance of your refund we will advise the Internal Revenue Service that your donation to t2t.org been refunded. Any refund will render any tax benefit null and void.
SMS Communications with Tunnel to Towers Foundation and Terms of Service
Applicants and recipients of the Tunnel to Towers Foundation programs can text designated employees of the Tunnel to Towers Foundation for information regarding our programs and events. Individuals may also text designated employees of the Tunnel to Towers Foundation for purposes relating to Tunnel to Towers Foundation’s operations. By texting the Tunnel to Towers Foundation, you agree to receive text notifications and messages from the Tunnel to Towers Foundation. Mobile opt-in and SMS consent is not shared with third parties or affiliates.
Personal information you provide to the Tunnel to Towers Foundation through text message may be collected by the by the Tunnel to Towers Foundation. The Tunnel to Towers Foundation will not share your personal information. Tunnel to Towers may use personal information provided to evaluate eligibility for programs, provide further information, and facilitate participation in programs and events. Tunnel to Towers may also use personal information to respond to inquiries related to Tunnel to Towers Foundation’s operations.
If you receive a text from Tunnel to Towers Foundation and wish to opt-out, please reply “STOP” to such text.
If you receive a text from Tunnel to Towers Foundation and wish to receive customer support, please reply “HELP” to such text. Visit https://t2t.org/terms-of-use/ for terms of service.
Messaging frequency with T2T.org may vary. As always, message and data rates may apply for any messages sent to you from us and to us from you.
If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Types of Messages That Can Be Received:
Program Applicants and Recipients:
- Information regarding applications, programs, events and requirements
- Communications regarding program updates and pending action items
- Communications regarding upcoming events
Other:
- Information related to Tunnel to Towers Foundation’s operations